Retail stores face the unique challenge of serving the public, which means being obligated to comply with the Americans with Disabilities Act (ADA). While most retailers carefully follow the ADA suggestions and regulations, a couple of things can slip through the cracks and cause lawsuits.
Stores that comply with the ADA often see other benefits. For example, a display with large print to accommodate individuals with low vision will be more eye-catching for every shopper. Audio announcements can also benefit everyone.