Retail stores face the unique challenge of serving the public, which means being obligated to comply with the Americans with Disabilities Act (ADA). While most retailers carefully follow the ADA suggestions and regulations, a couple of things can slip through the cracks and cause lawsuits.

Stores that comply with the ADA often see other benefits. For example, a display with large print to accommodate individuals with low vision will be more eye-catching for every shopper. Audio announcements can also benefit everyone.

The Americans with Disabilities Act provides a guideline for how companies and public spaces can be made accessible for individuals with disabilities. While most of the standards focus on building design and public area accessibility, the ADA offers information on the best practices for ADA compliant flooring. When planning your flooring project, consider the specifications for floor and ground, including surface characteristics and carpeting.

To be as successful as you can in your business, you want to make sure you serve all customers you can. The Americans with Disabilities Act, which became law in 1990, established a set of standards for society, businesses, and public areas that cater to the needs of people with disabilities. While the law sets minimum requirements, companies can (and should) go above and beyond to ensure that people with disabilities feel welcome.